We only do Warranty returns for products purchased directly from EnOcean.
If you purchased the product through a distributor or third-party then please contact them for any warranty returns.
All products unless otherwise specified have a one year warranty from the date of purchase that were purchased directly from EnOcean.
All finished goods purchased directly from EnOcean for the following categories have a 5 year warranty
Kinetic Switches (wireless)
Self-Powered Sensors (wireless)
Transceivers, Gateways & Actuators (wireless)
Product Info
Most SmartServer IoT issues can be fixed by re-imaging it.