Backing Up and Replacing a SmartServer (Release 3.4)

Owned by Nina Cardillo (Unlicensed)
Last updated: 26-Oct-2022 by Nina Cardillo
2 min read

For SmartServer 3.5 and higher, see Backing Up and Replacing a SmartServer.

For SmartServer 3.3 and prior, see Backing Up and Replacing a SmartServer (Release 3.3 and Prior). 

The following procedures describe how to back up and replace a SmartServer IoT, as well as verify operations.

For a clone restore, use the Devices widget, SEGMENT CONTROLLER tab â†’ RESTORE action → Full System Restore Original Segment ID option set to No, which preserves the new SmartServer's Serial Number, Host Name, MAC Addresses, and Install Code, but changes the apollo password to the old SmartServer's password and the Segment ID (SID), which is defined from the source. In most cases, when you restore a database backup onto a new SmartServer, you will use this cloning feature. You cannot clone a target SmartServer with the same backup file more than once; however, if you re-image the SmartServer, then you can perform another clone. In addition, you cannot put two SmartServer clones on the same network. 

For a full restore (or full replacement), use the Devices widget, SEGMENT CONTROLLER tab → RESTORE action → Full System Restore Original Segment ID option set to Yes, which overwrites the new SmartServer's Serial Number, Host Name, MAC Addresses, Install Code, SID, and apollo password. With this process, the new SmartServer has an identical image as the backed-up image.

Save the SmartServer password from the original SmartServer

You should save the apollo password for any backed-up SmartServer system image. If you restore a system image onto a new SmartServer, then the new SmartServer will have its password changed to the old SmartServer's password (from the backup image file).

  1. Open the CMS Devices widget, SEGMENT CONTROLLERS tab.



  2. Click the Action button () for the SmartServer you wish to backup, and select the Backup action.



    See the Backing Up the System or Database section in the Backing Up, Restoring, and Cloning the SmartServer section for more information about the backup routines.

  3. Remove all U60s from a replacement SmartServer.

  4. Replace the SmartServer from step 2 with the new SmartServer from step 3.  

  5. Insert the U60s into the new SmartServer.

  6. Restore the backup created in step 2 by clicking the Action button () for the SmartServer you wish to restore on the CMS Devices widget, SEGMENT CONTROLLERS tab, and selecting the Restore action.



    See the Restoring the System or Database section in the Backing Up, Restoring, and Cloning the SmartServer section for more information about the restore routines.

  7. If you are using LON Independent Management Mode (IMM), verify operations by following the instructions in the Testing LON IMM section below, otherwise continue with the next step.

  8. Test the SmartServer (see Testing Devices and Managing Datapoints) using the Devices widget.

  9. Test an edge device (see Testing Devices and Managing Datapoints) using the Devices widget.

Testing LON IMM

  1. Using the IzoT Commissioning Tool or other tool, open the drawing:


    Example IzoT CT Drawing

    1. Open the IP-852 Configuration Server, click on the Channel menu bar at the top of the screen and select Update Members.
      Make sure that the PC and the SmartServer are green after the update members routine.
    2. Replace the SmartServer IP-852 router and its native LON routers. 

  2. Right-click each router and device shape, click Manage, and then click Test.

    If not working, reprovision the SmartServer IP-852 router and its native LON routers, and repeat the test.