Prior to SMartServer 3.5, the alarms and events widget was called alarms.

You can manage alarm notifications in the SmartServer through the CMS Alarms and Events widget as described in Setting up Alarm Email Notifications.  You can also set up alarm notifications to be sent as emails.  To send an alarm email notifications from the SmartServer, you must first set up an SMTP server that the SmartServer can use to send the email. (See Configuring SMTP Settings section located in Configure Your SmartServer).

Once an alarm occurs, it will appear in the Alarms and Events widget for a specific target. To see another occurrence of an alarm type for a specific target, you must first clear the alarm. For example, a datapoint has up to four alarms types: Low Warning, Low Error, High Warning, and High Error. Only one entry for each alarm type will appear in the Alarms and Events widget for a specific datapoint; however, the same alarm type may appear for multiple datapoints. Since an email is sent each time an alarm criteria is met, you may receive multiple emails for any alarm type.

The Alarms and Events widget displays the time, device name, and the UID for each discovered alarm condition. It also provides the ability to edit, copy, and remove alarm definitions. 

This section includes of the following tasks:

Creating Alarm Definitions and Email Notifications

To create an alarm definition and set email notifications, perform the following steps:

1. Open the Alarms and Events widget. Click the Expand button ().

   
   
   

2. Click the Action button () and select the Alarm Definitions action. 
   
   
   
   The Alarm Definitions view appears.
   
   
   
   
3. Click the Action button () and select the Create Alarm Definition action.
   
   
   
   The Create Alarm Definition view appears.
   
   
   
   
4. Enter the alarm definition information.
   
   
   • Name
   • Description
   • Alarm Type – options include (this list is dynamic and can grow as additional alarm conditions are defined):
     • Device Not Communicating
     • Type Mismatch
     • Provisioning Failure
     • Unknown Type
     • Firmware Update Failed
   • Scope – Group or Device
   • Target
     
     
     
     
5. Click NEXT.
   
   The notification list view appears.
   
   
   
   

6. Enter the user or email address where alarm notifications are to be sent (use a comma separator when entering multiple users or emails). If you are entering a user, the alarm notifications will be sent to the email address that is specified in the user settings.

   
   
   

7. Click SAVE.
   
   The new alarm definition is added to the list of Alarm Definitions.
   
   
   
   
8. Click BACK to return to the Alarms and Events widget view.

Editing Alarm Definitions

To edit an existing alarm definition, perform the following steps:

1. Open the Alarms and Events widget. Click the Expand button ().

   
   
   

2. Click the Action button () and select the Alarm Definitions action. 
   
   

   
   
   

   The Alarm Definitions view appears.

   
   
   

3. Click the Edit button () for the alarm definition that you want to edit.

   
   A view that allows you to edit the selected alarm definition appears.
   
   
   
   
4. Edit the alarm definition as needed.
   
   
   • Name
   • Description
   • Alarm Type – options include (this list is dynamic and can grow as additional alarm conditions are defined):
     
     • Device Not Communicating
     • Type Mismatch
     • Provisioning Failure
     • Unknown Type
     • Firmware Update Failed
   • Scope – Group or Device
   • Target
     
     
     
     
5. Click NEXT.
   
   

6. Edit the user or email address where alarm notifications are to be sent (use a comma separator when entering multiple users or emails). If you are entering a user, the alarm notifications will be sent to the email address that is specified in the user settings.

   
   
   

7. Click SAVE to confirm the alarm definition changes.
   
   The Alarm Definitions view appears.
   
   
   
   
8. Click BACK to return to the Alarms and Events widget view.

Copying Alarm Definitions

To copy an alarm definition, perform the following steps:

1. Open the Alarms and Events widget. Click the Expand button ().

   
   
   

2. Click the Action button () and select the Alarm Definitions action.
   
   
   
   The Alarm Definitions view appears.

   
   
   

3. Click the Copy button () for the alarm definition that you want to copy.
   
   The Create Alarm Definition view appears.
   
   
   
   
4. Edit the alarm definition as needed.
   
   
   • Name
   • Description
   • Alarm Type – options include (this list is dynamic and can grow as additional alarm conditions are defined):
     
     • Device Not Communicating
     • Type Mismatch
     • Provisioning Failure
     • Unknown Type
     • Firmware Update Failed
   • Scope – Group or Device
   • Target
     
     
5. Click NEXT.
   
   

6. Enter the user or email address where alarm notifications are to be sent (use comma a separator when entering multiple users or emails). If you are entering a user, the alarm notifications will be sent to the email address that is specified in the user settings.
   
   

   
   
   
7. Click SAVE to save the alarm definition that was created from a copy to the list.
   
   
   
   
8. Click BACK to return to the Alarms and Events widget view.

Removing Alarm Definitions

To remove an alarm definition, perform the following steps:

1. Open the Alarms and Events widget. Click the Expand button ().

   
   
   

2. Click the Action button () and select the Alarm Definitions action. 
   
   
   
   The Alarm Definitions view appears.
   
   
   
   

3. Click the Delete button () for the alarm definition that you want to remove.
   
   A confirmation dialog box appears.
   
   
   
   

4. Click OK to remove the selected alarm definition.
   
   
   
   
5. Click BACK to return to the Alarms and Events widget view.