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This section describes how to determine if a SmartServer software version can be used for your specific SmartServer hardware. Read this section before upgrading a SmartServer, or doing a backup and restore.

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  1. Determine the hardware version and whether you are using a dual core or quad core SmartServer; look at the serial number that is printed on the label located on the bottom of the SmartServer.

    1. In most cases, the serial number that is shown on the SmartServer System Configuration page is the same serial number as the one that is printed on the SmartServer label. 

    2. A board revision number is incorporated into the serial number. Revision information appears as an alpha character a-z in the format 44yywwrxxxxx, where ww is the week of the year, yy is the year, and r is hardware revision. xxxxx indicates other characters in the serial number.
      Example: 442050F00100 

      1. Datecode: 2050F

        1. 50th week of 2020

        2. Hardware revision F indicates a quad core. All SmartServers delivered from the factory since 2021 are quad core.

    3. You can also determine whether the SmartServer is a dual or quad core by using the SSH/console command lscpu.

      1. 2 indicates dual core

      2. 4 indicates quad core

        Code Block
        lscpu

        Dual core SmartServers are supported with SmartServer 2.4 to 3.1. Quad core SmartServers software versions are dependent on PMIC type. 

  2. Verify the PMIC type using the command shown below.

    Code Block
    sudo /root/.setup/pmic/pmic_checker.sh
    • PFUZE100 – supported for all SmartServer releases.

    • DA9063 – supported for SmartServer 3.3 and higher.

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  • For serial number 442205H001002205H indicates manufacturing in the 5th week of 2022; H represents revision H.

  • This SmartServer is a quad core with a DA9063 PMIC.

  • This SmartServer can only use software version 3.27.001, or 3.30.057 and higher (3.30.001 through 3.30.056 is not supported).

Check hardware information

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