SmartServer Troubleshooting
This section describes how to troubleshoot the SmartServer and consists of the pages listed below.
To get started, see Troubleshooting Overview.
- Troubleshooting Overview
- Troubleshooting Conditions
- BACnet Is Not Working
- Browser Cache Needs To Be Cleared
- CMS Displays Incorrect Information
- Connections Are Not Working
- Data Is Not Being Logged
- Device Discovery Feature
- Edge Devices Are Down
- EnOcean Devices
- File Export Is Not Working
- Host Keys for SSH Access and SFTP Need To Be Added
- Internal Apps or Services Need To Be Recovered
- Internal Device Is Not Working After SmartServer 4.0 Upgrade
- LON Devices
- Licenses Disappeared
- LoRaWAN Is Not Working
- Modbus Devices
- Power Line Repeating Is Not Working
- SmartConnect (Custom Hardware)
- SmartServer IoT
- SmartServer State Appears Unprovisioned
- SSH, SFTP (WinSCP), and MQTT Are Not Working
- Sunrise and Sunset Times Are Off Using Scheduled Events
- USB Flash Drive Is Not Recognized
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