The CMS IMPORT/EXPORT button is available with SmartServer 3.5 and higher. For SmartServer releases PRIOR to 3.5, and with 2.7 update 1 and Higher, the CMS import/export feature is available with the CMS Settings button. 

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To backup SmartServer database and/or settings, or system, follow these steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.

   
   
   

2. Click the Import/Export button () located on the SmartServer app bar.
   
   
   
   The Import/Export dialog appears.
   
   
   
   
3. Click the EXPORT tab.
   
   The EXPORT view appears.
   
   
   
   
4. Verify the SmartServer from which the contents are to be backed up.
   
   If you have multiple SmartServers, then select the SmartServers from which the contents are to be backed up using the checkmarks (yellow indicates selected, blue indicates not selected), or use the Select All button () to select all SmartServers.
   
   
   Single SmartServer – selected by default for Local CMS
   
   
   Multiple SmartServers – select using checkmarks
   
   
   All SmartServers – selected by default for Remote CMS
   
   
5. Select the Export Destination using the pulldown menu.
   
   1. Download – saves the SmartServer backup file to your PC

   2. Local Storage – saves the SmartServer backup file to a specified SmartServer directory

      
      
      
      

      Note
      title Retrieving the backup files when using the Download method
      Use the Download button () to retrieve the backup file. Image RemovedImage Added In order to be able to retrieve the backup files when you are using the Download method as the Export Destination, most networks will resolve the hostname that is set in the SmartServer Network Configuration page. If your network does not resolve the hostname, then you will see an error message similar to the following: Image Added You may see this problem if you remotely access the SmartServer or DNS resolution does not work. In this case, you need to either replace the hostname with the SmartServer IP address in the URL, or modify your /etc/hosts file to associate the SmartServer IP address with the SmartServer hostname. The example below shows the You can find your SmartServer IP address and hostname on the SmartServer Network Configuration page as shown in the example below. Image Added SmartServer Network Configuration page → Current IP Address and Hostname, and the /etc/hosts file that has been modified to associate an IP address of 10 Examples: Modify the URL by replacing https://smartserver-17qes5s/iap/cms/storage/download/JWGHGIKID8 with https://10.0.0.1.6 with the hostname smartserver-17qes5s. Alternatively, you can assign a static IP address in your router configuration web pages.  Image Removed SmartServer Network Configuration page /iap/cms/storage/download/JWGHGIKID8. Modify the /etc/hosts file as shown in the figure below: /etc/hosts file

      
      

6. If you selected Local Storage as the Export Destination, then verify or define the backup location in the Export Directory field.
   
   
   
   

7. If you selected Local Storage as the Export Destination, then then verify or define the backup filename in the Export Filename field.
   
   

   
   
   

8. Select the Export Contents:

   • Database and Settings (default) 

   • Database

   • Settings

   • Full System

   • Remote CMS  – for Remote CMS, you can also backup the remote CMS database by selecting the Remote CMS option. You can backup the remote CMS database in the following configurations:

     • Remote CMS database only
     • Remote CMS database, local database, and settings
     • Remote CMS database and local database
     • Remote CMS database and full system

     
     Local CMS Export Contents
     
     
     Remote CMS Export Contents
     
     

9. Click EXPORT.
   
   If you selected the Settings option only, then the Status column will indicate that the backup is in progress. You will not be able to use the CMS for a few moments until the settings backup is completed.

   
   
   If you selected the Database option, or the Database and Settings option, then the Status column will indicate that the backup is in progress and a message will appear stating that the database backup has started. You will not be able to use the CMS until the database backup is completed (about 10 minutes).
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   If you selected the Full System option, the Status column will indicate that the backup is in progress and a message will appear stating that the system backup has started. You will not be able to use the CMS until the system backup is completed (about 30 minutes).

   Image RemovedImage Added

Restoring the Database and/or Settings, or System

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To restore a database and/or settings backup onto a new SmartServer, you must first create a database and/or settings backup, as described in the Backing Up the Database and/or Settings, or System section, and then follow the steps below.

1. Remove power from the new SmartServer.
   
   

2. Remove the SD Card from the SmartServer.
   
   

3. Insert your SD Card with the backup image to be restored into the SmartServer.
   
   

4. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.

   
   
   

5. Click the Import/Export button () located on the SmartServer app bar.
   
   

   
   The Import/Export dialog appears.
   
   
   
   
6. Verify the SmartServer to be restored.
   
   If you have multiple SmartServers, then select which SmartServers are to be restored using the checkmarks (yellow indicates selected, blue indicates not selected), or use the Select All button () to select all SmartServers.
   
   
   Single SmartServer – selected by default for Local CMS
   
   
   Multiple SmartServers – select using checkmarks
   
   
   All SmartServers – selected by default for Remote CMS
   
   
7. Select the Import Source using the pulldown menu.
   
   1. Upload – retrieves the SmartServer backup file from your PC
   2. Local Storage – retrieves the SmartServer backup file from a specified SmartServer directory
      
      
      
      
8. If you selected Local Storage as the Import Source, then verify or define the backup location in the Backup Location field.
   
   
   
   

9. If you selected Local Storage as the Import Source, then select the backup file from the Select a Backup File list.
   
   Image Modified
   Local Storage method
   
   If you selected Upload as the Import Source, then select the backup file from your PC using the browse feature or place it in the Drop files to import area.
   
   Image Modified
   Upload method
   
   

10. Click IMPORT.

    Note
    title IMPORT button appears greyed-out
    If the IMPORT button appears greyed-out (disabled), then verify that the SmartServer is selected. If the SmartServer is not automatically selected, then click the checkmark next to the name of the SmartServer.  Image Added

    If you selected the Settings option only,  an then an indicator will appear showing that the restore is in progress. You will not be able to use the CMS for a few moments until the settings restore is completed.

    
    
    If you selected the Database option, or the Database and Settings option, then messages will appear stating that the database file is being loaded to the server and that the restore has started. You will not be able to use the CMS until the database restore is completed (about 10 minutes). Image Removed

    
    Image Added
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Deleting Backups

The CMS Devices widget, SEGMENT CONTROLLERS tab provides the ability to view system information including internal flash memory, CPU utilization, and log sizes. It also provides the ability to enable or disable data and/or event logging and to delete backups.

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You can delete backup files by performing the following steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.

   
   
   

2. Open the Devices widget.

   Note
   Note: To best view all of the information on this widget, click the Expand button /wiki/spaces/TEMP/pages/44631776 (  ).

   
   
   

3. Select the SEGMENT CONTROLLER tab.

   
   
   

4. Click the Action button () and select the Delete Backups action.
   
   
   
   The Delete Backups view appears allowing you to select the backup files to be deleted.
   
   
   
   For Remote CMS, an additional option will appear (Remote CMS).
   
   
   
   
5. Select the type(s) of Backup Contents that you want to delete (i.e., Database, Settings, Full System, and/or if available, Remote CMS). 
   
   A list of available backup files is displayed for each of the various backup contents.
   
   
   Backup Contents example
   
   
6. Select the backup file(s) to be deleted by clicking the checkmark(s), or click the Select All button ( ) for all files. The checkmark changes from blue to yellow.
   
   
   
   
7. Click DELETE SELECTED.
   
   The backup file(s) that you selected is deleted from the SmartServer and the Devices widget appears.
   
   

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