Versions Compared

Version Old Version 3 New Version Current
Changes made by

Nina Cardillo

Nina Cardillo

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
The CMS IMPORT/EXPORT button is available with SmartServer 3.5 and higher. For SmartServer releases PRIOR to 3.5, and with 2.7 update 1 and Higher, the CMS import/export feature is available with the CMS Settings button. 

...

Warning
title Backup and restore operations are dependent on SmartServer hardware versions

Restore operations are dependent on the SmartServer software and hardware versions for the backup and restore SmartServers. Consequently, you cannot restore a system image on all new SmartServers.

Example: If you backup a SmartServer 3.26 on a dual core SmartServer, then you cannot restore it on a new quad core that uses a Dialog PMIC, which is only supported with SmartServer 3.3 and higher. Doing so could result in the new SmartServer becoming unusable and possibly recoverableunrecoverable.

Therefore, you should backup only the settings and database (not the system) on the old SmartServer, and then on the new Dialog PMIC hardware, install SmartServer 3.3 or higher, and then restore the settings and database.

You can restore a system backup onto a new SmartServer in the event of a SmartServer hardware failure. To do so, you must first create a system backup. A full restore overwrites the new SmartServer's serial number, host name, MAC addresses, install code, segment ID (SID), and apollo password. With this process, the new SmartServer will have an identical image to the backed-up image. The procedures in this section describe how to back up and replace a SmartServer IoT, as well as to verify operations.

...

Backing Up the SmartServer System

In order to restore a system backup onto a new SmartServer, you must first create a system backup. To do so, perform the following steps:

...

Once you have completed the backup process, you can perform a full restore of the SmartServer system, which overwrites the new SmartServer's serial number, host name, MAC IDs, and install code, SID, and apollo password.  To do so, perform the following steps:

  1. Save the apollo password for any backed-up SmartServer system image. If you restore a system image onto a new SmartServer, then the new SmartServer will have its password changed to the old SmartServer's password (from the backup image file).

  2. Remove power from the new SmartServer.

  3. Remove the SD Card from the SmartServer.

  4. Insert your SD Card with the backup image to be restored into the SmartServer.

  5. Open the SmartServer IoT CMS.



  6. Click the Import/Export button () located on the SmartServer app bar.



    The Import/Export dialog appears.


    Single SmartServer


    Multiple SmartServers

  7. Verify, or select the SmartServers (if multiple), to be used for the restore.

  8. Select the Import Source (i.e, Upload to upload a backup file from your PC or Local Storage to retrieve a backup file from a directory on the SmartServer).



  9. If you selected Local Storage as the Import Source, set or verify Backup Location.



  10. If you selected Local Storage as the Import Source, select the full system backup file to be imported from the pulldown list.



    Or, if you selected Upload as the Import Source, select the full system backup file from your PC and place it into the Drop files to import area, or use the browse feature to navigate to the backup file on your PC.



  11. Verify that the Restore Original Segment ID option is enabled (default).



  12. Click IMPORT.

    An indicator will appear showing that the restore is in progress. You will not be able to access the CMS during the system restore operation.

...