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1. If you are using SmartServer 3.1 or prior, and you have more than one LON network interface (U60 or U70) attached to a SmartServer, disconnect all but one of the LON network interfaces before resetting to factory defaults. Plug the LON network interfaces back in after the reset is complete.
   
   
2. Open the SmartServer Configuration page as described in Accessing the SmartServer IoT Configuration Page. The Network tab appears as the default SmartServer Configuration page. Once the network settings are configured for the SmartServer system, then the System tab will appear as the default as shown in the next step.
   
   

   

   SmartServer IoT Network tab
   

3. Click the System tab.
   
   

   
   SmartServer IoT System tab
   
   

4. Click Reset to Defaults.
   
   
   SmartServer IoT System tab
   
   The Reset to Defaults dialog box appears.
   
   
   
   

5. Enter the current password and confirm your password in the appropriate fields. The Reset Databases Only option will preserve your network settings. The Restore Factory Settings option is used to take the SmartServer back to factory fresh condition. 
   
   

6. Click the Restore Factory Settings option.
   
   
   
   

7. Click Confirm to reset the system configurations.
   
   Allow about 10 minutes for the SmartServer to initialize.
   
   With SmartServer 4.3 and higher, the SmartServer will reboot following the reset process. The reboot process will automatically disconnect you from the system.
   
   
8. If you are using SmartServer 3.1 or prior, and you had more than one LON network interface (U60 or U70) attached to a SmartServer (that were disconnected in step #1), plug the LON network interfaces back in after the reset is complete.
   
   

9. If you are using the IP-852 Config Server, after you reset/restore/re-image the SmartServer, delete the SmartServer device shape in IP-852 Config Server and then add it again if needed. Re-imaging the SmartServer system, resetting databases, or restoring the settings to factory defaults may cause the MAC IDs (also referred to as neuron IDs) to change in the SmartServer for the IP-852 and U60 routers, SmartServer IoT device (used for IMM), and any internal devices that get their neuron IDs assigned by the SmartServer.

   
   

10. If the SmartServer is used in an  IzoT CT or IzoT Net Server database, after you reset/restore/re-image the SmartServer, decommission the IP-852 and U60 routers (remove the neuron ID as it has changed), the SmartServer IoT device, and any SmartServer internal devices, and then commission these devices with the new neuron IDs. Re-imaging the SmartServer system, resetting databases, or restoring the settings to factory defaults may cause the MAC IDs (also referred to as neuron IDs) to change in the SmartServer for the IP-852 and U60 routers, SmartServer IoT device (used for IMM), and any internal devices that get their neuron IDs assigned by the SmartServer.
    
    

11. Restoring the SmartServer settings to factory defaults may cause the MAC IDs (also referred to as neuron IDs) to change in the SmartServer for the IP-852 and U60 routers, SmartServer IoT device (used for IMM), and any internal devices that get their neuron IDs assigned by the SmartServer. Consequently, the following step is required:

    1. If you are using IP-852 routing with the SmartServer, after you reset the SmartServer, delete the SmartServer device shape in the IP-852 Config Server and then add the SmartServer again. 

    2. If the SmartServer is used in an  IzoT CT or IzoT Net Server database, after you reset the SmartServer, decommission the IP-852 and U60 routers (remove the neuron ID as it has changed), the SmartServer IoT device, and any SmartServer internal devices, and then commission these devices with the new neuron IDs. 

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