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The CMS IMPORT/EXPORT button is available with SmartServer 3.5 and higher. For SmartServer releases PRIOR to 3.5, and with 2.7 update 1 and Higher, the CMS import/export feature is available with the CMS Settings button. button. 
Warning
title Backup and restore operations are dependent on SmartServer hardware versions

Restore operations are dependent on the SmartServer software and hardware versions for the backup and restore SmartServers. Consequently, you cannot restore a system image on all new SmartServers.

For example, if you backup a SmartServer 3.26 on a dual core SmartServer, then you cannot restore it on a new quad core that uses a Dialog PMIC, which is only supported with SmartServer 3.3 and higher. Doing so could result in the new SmartServer becoming unusable and possibly recoverable.

Therefore, you should backup only the settings and database (not the system) on the old SmartServe, and then on the new Dialog PMIC hardware, install SmartServer 3.3 or higher, and then restore the settings and database.


Info

For SmartServer 3.4, see Cloning and Deploying a SmartServer to Multiple Systems (Release 3.4)

For SmartServer 3.3 and prior, see Cloning and Deploying a SmartServer to a Multiple Sites (Release 3.3 and Prior)

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Cloning can be used to replicate a reference (source) SmartServer IoT to another SmartServer IoT(s), where each cloned (target) SmartServer's configuration will be identical to the reference SmartServer. Cloned SmartServers will have the same CMS configuration, external devices, external data points, custom applications, and custom web pages as the source SmartServer IoT. clone restore preserves the new SmartServer's serial number, host name, MAC addresses, and install code, but changes the apollo password and segment ID (SID). In most cases, when you restore a database backup onto a new SmartServer, you will do so by cloning.

Warning
titleWarnings

You cannot clone a target SmartServer with the same backup file more than once; however, if you re-image the SmartServer, then you can perform another clone. In addition, you cannot put two SmartServer clones on the same network. 

Cloned SmartServers are not supported in a Remote CMS configuration (only Local CMS configurations are supported).

The reference SmartServer can include the most comprehensive configuration of devices likely to be seen in the field. For subsets of the reference configuration, devices that are not present in some sites can either be ignored or deleted accordingly. Cloned Modbus and BACnet networks should be configured with the same addressing and baud rate information as the reference SmartServer IoT networks. LON networks will need their devices replacing in the CMS with the new UIDs.

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Info
titleClone restore vs. full restore

full restore overwrites the new SmartServer's serial number, host name, MAC addresses, install code, SID, and apollo password. With this process, the new SmartServer will have identical image as the backed-up imageFor a full restore, see Backing Up and Replacing a SmartServer for more information.

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  1. Connect an Ethernet patch lead from the source SmartServer IoT's  RJ45 LAN connector to an Ethernet switch port on your local LAN with a DHCP server running (unless you are using a static IP address).

  2. Connect your PC to the same LAN and subnet as the source SmartServer IoT using an Ethernet lead. Alternatively, use the SmartServer's Rapid Fallback feature (if enabled) to set the SmartServer IoT's address to 192.168.1.222, which will allow a direct Ethernet connection from the PC to the SmartServer IoT. In this case you will have to manually configure the PC to be on the same subnet as the source SmartServer IoT.

  3. Remove any USB devices from the source SmartServer. 

  4. Connect the terminal emulator to the console port using a USB cable and power up the SmartServer.

  5. Find the SmartServer IoT's IPV4 address for the eth0 port (shown as inet addr:192.168.168.5 in the example below, third line) by entering the following command at the console: ifconfig

    A result similar to the following appears:

    Code Block
    apollo@smartserver-17q41xs:~$ ifconfig
    eth0      Link encap:Ethernet  HWaddr 00:d0:71:07:46:eb
              inet addr:192.168.168.5  Bcast:192.168.168.255  Mask:255.255.255.0
              inet6 addr: fe80::2d0:71ff:fe07:46eb/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:38427 errors:0 dropped:17168 overruns:0 frame:0
              TX packets:35507 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000
              RX bytes:2909558 (2.9 MB)  TX bytes:6099630 (6.0 MB)
              Interrupt:51 Base address:0x6000
    
    eth1      Link encap:Ethernet  HWaddr 00:d0:71:07:46:ec
              UP BROADCAST MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000
              RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
              Interrupt:50 Base address:0xe000
    
    ip70      Link encap:Ethernet  HWaddr 00:d0:71:07:6f:50
              inet addr:192.168.239.128  Bcast:192.168.239.255  Mask:255.255.255.0
              inet6 addr: fe80::2d0:71ff:fe07:6f50/64 Scope:Link
              UP BROADCAST RUNNING NOARP MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:6538 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0
              RX bytes:0 (0.0 B)  TX bytes:380111 (380.1 KB)
    
    lo        Link encap:Local Loopback
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING MULTICAST  MTU:65536  Metric:1
              RX packets:1230995 errors:0 dropped:0 overruns:0 frame:0
              TX packets:1230995 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0
              RX bytes:170737328 (170.7 MB)  TX bytes:170737328 (170.7 MB)
    
    apollo@smartserver-17q41xs:~$


  6. Connect to the source SmartServer IoT's CMS from a browser /wiki/spaces/TEMP/pages/44041710 at:
    1. With SmartServer release 2.8 or higher: https://<IPV4 address>/cms
    2. With SmartServer release prior to 2.8: https://<IPV4 address>:8443/cms

      The CMS login window appears.



  7. Login using the username and password. Note that the username is always apollo, but the password may have been changed from the one that is printed on the rear label of the SmartServer.

  8. Perform a full system backup. See Backing Up, Restoring, and Cloning the SmartServer.

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Warning
titleSave the SmartServer Password from the Original SmartServer

You should save the apollo password for any backed-up SmartServer system image. If you restore a system image onto a new SmartServer, then the new SmartServer will have its password changed to the old SmartServer's password (from the backup image file).

  1. Connect an Ethernet patch lead from the target SmartServer's RJ45 LAN connector to an Ethernet switch port on your local LAN with a DHCP server running (this assumes a new SmartServer).

  2. Connect your PC to the same subnet as the target SmartServer using an Ethernet lead. Alternatively, use the SmartServer's Rapid Fallback feature to set the SmartServer's address to 192.168.1.222, which will allow a direct Ethernet connection from the PC to the SmartServer.

  3. Remove any USB devices from the target SmartServer.

  4. Connect the terminal emulator to the console port using a USB cable and power-up the SmartServer.

  5. Find the SmartServer's IPV4 address by entering the following command at the console: ifconfig

  6. Connect to the source SmartServer IoT's CMS from a browser /wiki/spaces/TEMP/pages/44041710 at:
    1. With SmartServer release 2.8 or higher: https://<IPV4 address>/cms
    2. With SmartServer release prior to 2.8: https://<IPV4 address>:8443/cms

      The CMS login window appears.



  7. Login using the username and password. Note that the username is always apollo, but the password may have been changed from the one that is printed on the rear label of the SmartServer.

  8. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.



  9. Click the Import/Export button () located on the SmartServer app bar.



    The Import/Export dialog appears.


    Single SmartServer


    Multiple SmartServers


  10. Verify or select the SmartServers (if multiple) to be used for the restore.

  11. Select the Import Source (i.e, Upload to upload a backup file from your PC or Local Storage to retrieve a backup file from a directory on the SmartServer).



  12. If you selected Local Storage as the Import Source, set or verify Backup Location.



  13. If you selected Local Storage as the Import Source, select the full system backup file to be imported from the pulldown list.



    Or, if you selected Upload as the Import Source, select the full system backup file from your PC and place it into the Drop files to import area, or use the browse feature to navigate to the backup file on your PC.



  14. Disable the Restore Original Segment ID option (enabled by default).



  15. Click IMPORT.

    An indicator will appear showing that the restore is in progress. You will not be able to access the CMS during the system restore operation.

  16. To ensure full functionality after the reboot process completes, perform the following steps:
    1. Power-cycle the target SmartServer IoT to ensure full functionality.

      Note
      The target SmartServer IoT may not be accessible over the current IP infrastructure due to IP address changes, and that its password may have changed to that of the source SmartServer IoT.


    2. Verify target SmartServer IoT operations.

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