The CMS Import/Export button is available with SmartServer 3.5 and higher. For SmartServer 2.7 Update 1 and higher and prior to 3.5, the CMS Import/Export feature is available with the CMS Settings button.
For SmartServer 3.5, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.5).
For SmartServer 3.4, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.4).
For SmartServer 3.3 and prior releases, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.3 and Prior).
You can back up (export) the SmartServer database and/or settings and restore (import) the data and configuration. You can also back up the contents of the flash memory in your SmartServer in order to recover from a hardware failure of your SmartServer should it occur. This section describes how to create SmartServer system, database, and configuration backup files.
To backup SmartServer database and/or settings, or system, follow these steps:
Save the apollo password for any backed-up SmartServer system image. If you restore a system image onto a new SmartServer, then the new SmartServer's password will be changed to the password from the backup image.
Click the Import/Export button (
) located on the SmartServer app bar.
The Import/Export dialog appears.
Click the Export tab.
The Export view appears.
Verify the SmartServer from which the contents are to be backed up.
If you have multiple SmartServers, then select the SmartServers from which the contents are to be backed up using the checkmarks (yellow indicates selected, blue indicates not selected), or use the Select All button (
) to select all SmartServers. 
Select the Export Destination using the pulldown menu.
Download – saves the SmartServer backup file to your PC (see Retrieving Backup Files When Using the Download Method for information on how to retrieve these exports)
Local Storage – saves the SmartServer backup file to a specified SmartServer directory
If you selected Local Storage as the Export Destination, then verify or specify the backup location in the Export Directory field. When backing up to Local Storage for SmartServer Manager, do not change the default /media/sdcard/backups directory setting. Files in this directory do not get backed up to prevent the backing up of backup files.
If you selected Local Storage as the Export Destination, then verify or specify the backup filename in the Export Filename field.
The backup filename must be unique. You can use the format <install code>-<export type>-yyyy-mm-dd-hhmmss, which is used with the Download method (e.g., 17qes5s-Settings-2024-11-20-154004).
Select the Export Contents:
Database and Settings (default)
Database
Settings
SmartServer (Full System)
Remote CMS (SmartSupervisor) – you can backup the SmartSupervisor database by selecting the Remote CMS (SmartSupervisor) option. You can backup the SmartSupervisor database in the following configurations:
SmartSupervisor database only
SmartSupervisor database, local database, and settings
SmartSupervisor database and local database
SmartSupervisor database and full system
Click EXPORT.
If you selected the Settings option only, then an indicator will appear showing that the backup is in progress. You will not be able to use the CMS for a few moments until the settings backup is completed.
If you selected the Database option, or the Database and Settings option, then an indicator will appear showing that the backup is in progress and a message will appear stating that the database backup has started. You will not be able to use the CMS until the database backup is completed (about 10 minutes).
If you selected the SmartServer option, then an indicator will appear showing that the backup is in progress and a message will appear stating that the system backup has started. You will not be able to use the CMS until the system backup is completed (about 30 minutes).
With SmartServer 4.0, the Ready LED (
) may initially flash red (instead of blue) during an export of the SmartServer database or settings. Once the export is finished, the CMS will restart resulting in a flashing blue Ready LED. A solid blue Ready LED indicates normal operations.