License Management is available with SmartServer 3.3 and higher.
The License Partner Portal is used by partners (EnOcean's customers) to manage customer/project accounts and purchased licenses, and to transfer licenses to customers. For online license activation where the SmartServer has an Internet connection, licenses are activated using the SmartServer CMS Manage Licenses dialog box as described in Activating Licenses Online Using the SmartServer CMS. For offline license activation where the SmartServer does not have an Internet connection, licenses are activated using the License Customer Portal dialog box as described in Activating Capacity Licenses Offline Using the License Customer Portal.
The License Partner Portal stores information about licenses that are purchased by a partner (shown in the My Inventory tab) as well as licenses that have been transferred to a customer (shown in the Customer Inventory tab). EnOcean's Customer Success team provides partners with the License Partner Portal login credentials after they have purchased a license. Within the License Partner Portal, projects that are owned by a partner are referenced as customer/project, and can be uniquely identified by customer name (e.g., P2022-0208 or P-Building 1).
When a customer project account is added to the License Partner Portal, a Customer ID is generated. A Customer ID is a unique identifier (e.g., 2133c667-af41-4518-94df-a2bb3b775330) for a customer project account. It is used by the partner or customer to access the account licenses from the cloud using the SmartServer CMS Manage Licenses dialog as described in Activating Licenses Online Using the SmartServer CMS.
When a purchased license is added to the License Partner Portal, a License ID is generated. A License ID is a unique identifier (e.g., b1e52546-f2db-4053-b2dd-2ab2fa7732d2) for a SmartServer device capacity or maintenance license. The License ID is referred to as the EID (i.e., Entitlement ID) when logging into the License Customer Portal as described in Activating Capacity Licenses Offline Using the License Customer Portal. When a license is transferred to a customer, a new, different License ID is created. At this point, the original License ID cannot be transferred or activated, but remains in the system for tracking purposes. Customers can use the License ID, or an email address if one has been added by a partner, in order to log into the License Customer Portal.
This section describes how you can use the License Partner Portal to transfer licenses, activate licenses, and search for licenses either by customer name or purchase order and consists of the following:
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