Open the Manage Licenses dialog on the SmartServer CMS. You can use the Manage Licenses dialog to manage your customer account and activate a license. The Manage Licenses dialog is accessible on system startup as well as from the SmartServer CMS.
Select the Manage Customer Accounts button ().
Doing so opens the Manage Customer Accounts view and displays the following information:
Segment Controller (read-only column)
Install Code (read-only column)
Customer ID – a unique identifier (e.g., 2133c667-af41-4518-94df-a2bb3b775330)for a customer project account. A customer ID is generated when a customer project account is added to the License Partner Portal.
License Partner Portal vs. License Customer Portal
TheLicense Partner Portal can be used by a partner (EnOcean's customer) to manage customer/project accounts and purchased licenses (as described in the Using the License Partner Portalsection).
TheLicense Customer Portalcan be used by partners or customers to perform offline capacity license activation (as described in the Activating Licenses Offlinesection).
Enter your Customer ID in the Customer ID column as shown in the example below. (The Customer ID is assigned at the License Partner Portal.)
When a Customer ID is entered, the Save Changes button () and Discard Changes button () will appear on the right side of the Customer ID column.
Click the Save Changes button () to store the Customer ID.
Click the Discard Changes button () to cancel changes.
The Manage Licenses dialog appears.
Continue with Downloading and Activating Licenses from the Cloud.
Downloading and Activating Licenses from the Cloud
To download and activate a license(s) from the cloud, perform the following steps:
Transfer Date – displays the date that the license was assigned, or the date that the license was transferred back to cloud
Description – shows a brief description of the license type (device capacity or maintenance) and the expiration date for maintenance licenses
Select the license(s) you want to activate (the checkmark changes from blue to yellow).
Click ACTIVATE to activate the license(s). The selected license(s) are activated. This operation may take a couple of minutes to complete.
When the process is completed, the selected license(s) no longer appear on the Download Licenses from Cloud view, and will appear on the Manage Licenses dialog.
Click BACK to return to the Manage Licenses dialog.
Click CLOSE on the the Manage Licenses dialog to exit the license management operations.
Transferring Licenses to the Cloud (Online)
If you want to replace a device capacity or maintenance license that has been activated on your SmartServer, and your SmartServer is connected to the Internet, you can transfer that license(s) back to the cloud. You can then download and activate another license for your system.
Manually provision LON, BACnet, and Modbus devices after transferring licenses in DMM
When licenses are transferred to the cloud, LON, BACnet, and Modbus devices will appear in an unlicensed (purple) state. Once a new license is downloaded and activated on the SmartServer, these devices will appear in an unprovisioned (blue) state. At this point, you will need to manually provision the LON, BACnet, and Modbus devices. The devices will then appear in the provisioned (green) state in the Devices widget.
To transfer licenses to the cloud, perform the following steps: