Obtaining Licensing Information

License Management is available with SmartServer 3.3 and higher.

This section describes how the Manage Licenses dialog can be accessed and the contents of its display.

This section consists of the following:

Opening the Manage Licenses Dialog

The Manage Licenses dialog provides the ability to activate licenses, download/transfer licenses from/to the cloud, and create license notifications. The Manage Licenses dialog and its features are only available for the Owner user type.

The Manage Licenses dialog can be accessed in one of the following ways:

  • When it automatically opens upon CMS startup
  • From the main CMS dashboard

Upon CMS Startup

The SmartServer automatically opens the Manage Licenses dialog upon CMS startup if the device capacity for any segment is zero, or is less than the available device capacity for the segment.

The CMS automatically opens the Manage Licenses dialog if it has not been previously activated after an Owner user logs in.

You can close the Manage Licenses dialog using the Close button () without adding a license.

From the CMS Dashboard

The Manage Licenses dialog can be opened from the CMS dashboard by starting the SmartServer CMS as described in Open the SmartServer IoT CMS and clicking anywhere on the License Status display on the main dashboard. 



The Manage Licenses dialog opens.

Viewing Licensing Information

The SmartServer maintains licensing status per device so that the number of licensed devices never exceeds the device capacity for the SmartServer. The information that is displayed on the Manage Licenses dialog (shown below) includes:

  • Segment Controller – name of the SmartServer IoT segment controller containing the license
  • Description – description of the device capacity and maintenance licenses (e.g.,1000-device capacity, 3-year maintenance)
  • Status – maintenance status (i.e., Active, Expiring <date>, or Expired <date> with date using the format YYYY-MM-DD. Example: Expiring 2024-10-23)
  • Activation Date 
  • License ID
  • Note – optional information, such as where the SmartServer containing the license is located

The following operations are available from the Manage Licenses dialog:

  • The Manage Customer Accounts button () provides the ability to enter a Customer ID for license management. See Activating Licenses for more information.

  • The Download Licenses from the Cloud button () provides the ability to download licenses from the cloud for online activation. See Activating Licenses Online in the Activating Licenses section for more information.

  • The Add License button () provides the ability to add a license file for offline activation. See Activating Licenses Offline in the Activating Licenses section for more information.

  • The Edit Notifications button () provides the ability to create license notifications. See Creating License Notifications for more information.

  • The Transfer Licenses to the Cloud button () provides the ability to transfer licenses to the cloud in order to replace device capacity and/or maintenance licenses. See Activating Licenses for more information.

  • The CLOSE button exits the Manage Licenses dialog.