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To change the CMS user password without changing the SmartServer system password, see Changing User Passwords.

See also Defining Users (Release 4.1) for additional user tasks.

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  1. Open the SmartServer Configuration page as described in Accessing the SmartServer IoT Configuration PageThe Network tab appears as the default SmartServer Configuration page. Once the network settings are configured for the SmartServer system, then the System tab will appear as the default as shown in the next step.



  2. Click the System tab.



  3. Click Change Password.



    The Change Password dialog appears.



  4. Enter the following information:


    • Current Password
    • New Password
    • Confirm New Password

      See the Conforming to Password Requirements section for more information about password requirements.

  5. Click Update.

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To reset a password for another CMS user, follow these steps:

  1. Open the CMS Users widget.



  2. Click the Action button () for the desired user and select the Reset Password action. 



  3. Confirm the reset operation by clicking OK on the Confirmation dialog box. 



    If an SMTP server has been configured in the CMS for the SmartServer to use, then a message appears indicating that a password was sent to the user’s email address. For example:




    Otherwise, an error message similar to the following will appear.

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  1. Open the SmartServer Configuration page as described in Accessing the SmartServer IoT Configuration PageThe Network tab appears as the default SmartServer Configuration page. Once the network settings are configured for the SmartServer system, then the System tab will appear as the default as shown in the next step.



  2. Click the System tab.



  3. Clear the option for Password reset via the SmartServer Connect button.

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