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SmartServer 3.4 and higher releases

For SmartServer 3.4 and higher releases, see Configure Your SmartServer

You can configure the SmartServer for your network and timezone using the SmartServer Configuration page. This section describes how to open the SmartServer Configuration page and use it to configure network and timezone settings.

There is also a video on the SmartServer IoT Training Videos page that describes the tabs of the Configuration UI for the SmartServer IoT.  Click here for the Configuration UI Tour video.

This section consists of the following:

Accessing the SmartServer Configuration Page

To open the SmartServer configuration page, follow these steps:

Avoiding Browser Security Warnings

Note: To avoid having browsers display a security warning when users access the SmartServer CMS or the SmartServer Configuration Page, you can set up port forwarding for the SmartServer IoT and switch from using self-signed certificates. If you have access to the local DNS server, you can also set up a CNAME record for the SmartServer host address.

  1. Connect to the SmartServer as described in the section Connecting to Your SmartServer.

  2. On a client computer, open a compatible web browser as described in the section Open the SmartServer CMS.

  3. In your browser, specify one of the following:   https://SmartServer_IPaddress  or  https://smartserver−nnnnnn   (where nnnnnn is the SmartServer's install code. See Connecting to the Console using a LAN Connection as described in the section Connecting to Your SmartServer.) Named access using https://smartserver−nnnnnn works on networks that have a local DNS server. Otherwise, you may need to use https://smartserver−nnnnnn.local.

    The login page appears.



  4. Click Login.

    The log in dialog box appears prompting you to enter a username and password.



  5. Enter the username and password.  The default username is apollo and the default password is printed on the label on the bottom of the SmartServer.  If you changed either the username or password, use the username and password you selected.  Use the defaults if you did not change them.

  6. Click OK to login as appropriate for your web browser.

  7. The Network Configuration page appears enabling you to view and edit these settings. The menu bar at the top of the page provides the ability to go to the SystemLONBACnetOPC UA, RS-485, and Features configuration pages, as well as the CMS. These configuration pages are described below.

Viewing System Information

To view your SmartServer IoT system information, click the System tab on the Network Configuration page .

The System Configuration page appears with the system information displayed at the top of the page. The system information includes the following:

  • Version
  • Serial Number
  • MACID
  • Install Code
  • Segment Provisioning Status
  • Segment ID
  • LON Network Management Mode
  • System Uptime

For more information about the settings and information available on the System Configuration page, including the SmartServer version, install code, the configured LON network management mode, see (Optional) Secure Your SmartServer.

For more information about switching the LON network management mode, see (Optional) Switch Off LON Management.

For more information about changing passwords, see Managing Passwords in the (Optional) Secure Your SmartServer section.

For more information about rebooting the system, see Rebooting Your SmartServer.

For more information about reseting the system to defaults, see Resetting the SmartServer to Factory Defaults.

For more information about updating the system, see Updating the SmartServer Software.

Configuring SmartServer Network Settings

You can configure IP network settings for the SmartServer from the Network tab of SmartServer Configuration page.  The Network tab displays the LAN and WAN interface, current IP address, network mask (also known as the subnet mask), and default gateway. It also provides the option to set the network mode: Startup Mode - DHCP with rapid fallback to static, DHCP, or Static IP Address. The default setting is Startup Mode - DHCP with rapid fallback to static. Click the mode setting to change the network mode. 

Select DHCP or Static IP Address as appropriate for your system from the list of modes. To automatically request and receive an IP address from a DHCP server, select DHCP. To assign a static IP address, select Static IP Address.

Select DHCP if you network uses DHCP for network device IP address assignment.  For optimal performance do not select Startup Mode - DHCP with rapid fallback to static. Selecting DHCP in a network using DHCP ensures that the SmartServer always looks for an IP address from the local DHCP server, instead of quickly falling back to its static IP address. In this configuration, a SmartServer that reverts to a static IP address will no longer function as intended.

The Startup Mode - DHCP with rapid fallback to static is global for eth0 and eth1. Therefore, if you configure the eth0/eth1 to DHCP, then eth1/eth0 is no longer in Startup Mode - DHCP with rapid fallback to static. Changing one to DHCP, automatically sets the other to DHCP, and similarly for Startup Mode. Both LAN and WAN interfaces must be changed so neither is in Startup Mode - DHCP with rapid fallback to static.

LON communications requirement for static IP address allocation

If you are using a LON U60 interface with a static IP address for eth0 or eth1, you must set the LAN Interface Gateway field as shown in the example below.

The SmartServer hostname is displayed in the Hostname field and can be updated as needed if you are using self-signed certificates (not if you are using built-in, signed certificates).

Note: If you change the hostname, you must also get new SSL certificates, since they are linked to the hostname. Refer to the Security Setting - Signed Certificates section for more information about using certificates. 

You must save any changes you make to the network configuration settings by clicking Update at the bottom of the page.

Note: A system reboot is required for changes to take affect.

Verifying Device Location

To verify or set the SmartServer, or other device, latitude and longitude position, follow these steps:

  1. Click the SmartServer IoT or other device on the Devices widget.



    The device details appear.



  2. Verify that the latitude and longitude settings are accurate for the location of your SmartServer or other device. 



    If so, click CANCEL to return to the Devices widget.

    If not, click the Set Location button () and set the latitude and longitude values as appropriate for your system. You can set the SmartServer or other device location by using the latitude and longitude arrows (), by entering values directly in the latitude and longitude fields, or by moving the SmartServer or other device location on the map ().

    Note: To best view all of the information on this view, click the Expand button (  ). 



  3. Click SAVE to save your settings and return to the Devices widget.

    Changing the SmartServer timezone or location may cause the SmartServer to reboot

    If changing the SmartServer timezone or If changing your location results in a change to the SmartServer's (or other devices') local timezone, then the SAVE operation will cause the SmartServer/device to reboot after about a one minute delay. If a reboot occurs, a blue banner will appear at the top, right of the CMS dashboard (shown below). Allow 5-8 minutes for the process to complete before continuing to work.

Clearing Device Location

The Clear Locations feature is available with SmartServer 3.3 or higher.

With SmartServer 3.3 or higher, you can clear the device location, which causes the device to be unassigned from any context and removed from the map.

To clear the SmartServer or other device location, follow these steps:

  1. Click the SmartServer IoT or other device on the Devices widget.



    The device details appear.



  2. Click the Clear Locations button ().

    The device location and timezone values are cleared and the device is unassigned from any context and removed from the map



  3. Click SAVE to save your location setting changes, or set the 617250 and 617250 as appropriate for your system.

    Reboot to Occur

    If you clear your SmartServer's (or other devices') location, then the SAVE operation will cause the SmartServer/device to reboot after about a one minute delay. If a reboot occurs, a blue banner will appear at the top, right of the CMS dashboard (shown below). Allow 5-8 minutes for the process to complete before continuing to work.

Verifying Device Timezone

To verify or set the SmartServer timezone, follow these steps:

  1. Click the SmartServer IoT or other device on the Devices widget.



    The device details appear.



  2. Verify that the timezone setting is accurate for the location of your SmartServer or other device. 



    If so, click CANCEL to return to the Devices widget.

    If not, select the appropriate timezone from the list of available options as shown in the example below.



  3. Click SAVE to return to the Devices widget.

    Reboot to Occur

    If changing your timezone results in a change to the SmartServer's (or other devices') local timezone, then the SAVE operation will cause the SmartServer/device to reboot after about a one minute delay. If a reboot occurs, a blue banner will appear at the top, right of the CMS dashboard (shown below). Allow 5-8 minutes for the process to complete before continuing to work.

Configuring SMTP Settings

The Settings widget is available with SmartServer 2.6 and higher.
The IAP Settings feature is available with SmartServer 3.2 Update 2 and higher. See (Optional) Setting Datapoint Names for more information. 

You can configure SMTP server settings to enable password recovery and alarm notification emails using the Settings widget. 

To configure the SMTP settings, follow these steps:

  1. Open the CMS Settings widget.



  2. Click SMTP Settings.



    The SMTP Settings view appears.



  3. Enter the SMTP settings, including:

    • Host  hostname, 4-40 characters (required).
    • Port  port value between 1 and 65536 (required).
    • From  email address, 1-40 characters (required).
    • User  username for your email account on the SMTP server, 1-40 characters (required).
    • Password  password for your email account on the SMTP server (required). Click the Show Password button () to display the password.



  4. Set options, including:
    •   – set to on if the SMTP server requires authentication.
    •   – set to on if the SMTP server requires Transport Layer Security (TLS) connection.

  5. Click TEST to send a verification email from the SmartServer to the provided email address.

  6. Click SAVE to save SMTP settings.


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