The CMS Import/Export button is available with SmartServer 3.5 and higher. For SmartServer 2.7 Update 1 and higher and prior to 3.5, the CMS Import/Export feature is available with the CMS Settings button.
For SmartServer 3.5, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.5).
For SmartServer 3.4, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.4).
For SmartServer 3.3 and prior releases, see Backing Up, Restoring, and Cloning the SmartServer (Release 3.3 and Prior).
To restore a database and/or settings backup onto a new SmartServer, you must first create a database and/or settings backup, as described in Creating Backups and then follow the steps below.
Save the apollo password for any backed-up SmartServer system image before continuing with restore operations.
Remove power from the new SmartServer.
Remove the SD Card from the SmartServer.
Insert your SD Card with the backup image to be restored into the SmartServer.
Click the Import/Export button (
) located on the SmartServer app bar.
The Import/Export dialog appears.
If you are restoring a SmartServer 4.3 or prior database onto a SmartServer 4.4 system, then perform the following steps:
Create a full system SmartServer backup for the SmartServer 4.3 or prior system as described in Creating Backups.
Import that full system SmartServer backup onto the SmartServer 4.3 or prior system as described in Backing up and Restoring/Replacing a SmartServer.
Update the SmartServer 4.3 or prior system to SmartServer 4.4 using the Update Loader (GLPO) method. See Updating the SmartServer using the SmartServer CMS with an Internet Connection.
Verify the SmartServer to be restored. For SmartServer Manager, the SmartServer is selected by default. For SmartSupervisor, all SmartServers are selected by default. Use the checkmarks (yellow indicates selected, blue indicates not selected) to select/deselect an individual SmartServer. The Select All button (
) selects all SmartServers.
Select the Import Source using the pulldown menu.
Upload – (default) retrieves the SmartServer backup file from your PC
Local Storage – retrieves the SmartServer backup file from a specified SmartServer directory
If you selected Upload as the Import Source, then select the backup file from your PC using the browse feature or place it in the Drop files to import area and continue with step #13.
If you selected Local Storage as the Import Source, then verify or define the backup location in the Import Location field and continue with the next step.
If you selected Local Storage as the Import Source, then select the backup file from the Import File list.
Click Import.
With SmartServer 4.0, the Ready LED (
) may initially flash red (instead of blue) during an import of the SmartServer database or settings. Once the import is finished, the CMS will restart resulting in a flashing blue Ready LED. A solid blue Ready LED indicates normal operations.If the Import button appears greyed-out (disabled), then verify that the SmartServer is selected. If the SmartServer is not automatically selected, then click the checkmark next to the SmartServer name.
If you selected the Settings option only, then an indicator will appear showing that the restore is in progress. You will not be able to use the CMS for a few moments until the settings restore is completed.
If you selected the Database option, or the Database and Settings option, then messages will appear stating that the database file is being loaded to the server and that the restore has started. You will not be able to use the CMS until the database restore is completed (about 10 minutes).
