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For SmartServer 3.3 and prior, see Provisioning Devices (Release 3.3 and Prior).

You can provision devices to enable management, monitoring, and control actions for the devices.  A capacity license is required to provision any devices with your SmartServer.

This page includes the following taskssections:

Provisioning and Deprovisioning a Device

Depending on the device state, a menu option will appear providing the ability to provision or deprovision a device from the You can provision, deprovision, and reprovision a device in the CMS Devices widget.  To provision or deprovision a device, perform the following follow these steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.
   
   

2. Add a capacity license for the devices you will provision if you do not already have sufficient capacity.  See Manage Licenses for more information.
   
   

3. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the provisioning process.
   
   
4. Open the Devices widget.
   
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5. Click the Action button () for the desired device and select the Provision or Deprovision action as appropriate.

   
   The Provision action will appear for devices that are not yet provisioned (e.g., DIO).
   

   
   
   

   The Deprovision action will appear for devices that are provisioned (e.g., DIO-01).
   

   

   The device state will be updated based on your selection.
   
   

6. If you paused monitoring in step 3, resume event monitoring.

Provisioning and Deprovisioning Multiple Devices

Multiple devices may be provisioned or deprovisioned You can provision and deprovision multiple devices at the same time in the CMS Devices widget.  To provision or deprovision multiple devices, perform the following follow these steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.
   
   

2. Add a capacity license for the devices you will provision if you do not already have sufficient capacity.  See Manage Licenses for more information.
   
   

3. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the provisioning process.
   
   

4. Open the Devices widget.
   
   
   
   

5. Select the desired devices to be provisioned or deprovisioned. A checkmark will appear for the selected devices.
   
   
   
   

6. Click the Action button () and select the Provision Selected or Deprovision Selected action depending on the device state.
   
   
   
   

   Or
   
   
   
   The device state will be updated as appropriate.
   
   

7. If you paused monitoring in step 3, resume event monitoring.

Provisioning Devices in a Group

You can provision multiple devices in the same group in the CMS Groups widget.  To provision devices in a group, perform the following follow these steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.
   
   

2. Add a capacity license for the devices you will provision if you do not already have sufficient capacity.  See Manage Licenses for more information.
   
   

3. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the provisioning process.
   
   
4. Open the Groups widget.
   
   
   
   
5. Click the Action button () for the selected group and select the Provision All Devices action.
   
   
   
   
6. Click OK in the Confirmation dialog box to provision all devices in the selected group.
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7. If you paused monitoring in step 3, resume event monitoring.

Deprovisioning Devices in a Group

You can deprovision multiple devices in the same group in the CMS Groups widget.  To deprovision devices in a group, perform the following steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.
   
   
2. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the deprovisioning process.
   
   
3. Open the Groups widget.
   
   
   
   
4. Click the Action button () for the selected group and select the Deprovision All Devices action.
   
   
   
   
5. Click OK in the Confirmation dialog box to deprovision devices in the selected group.
   
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6. If you paused monitoring in step 2, resume event monitoring.

Reprovisioning LON Devices

Once devices are provisioned, they appear You can reprovision discvoered LON devices that appear as green in the CMS Devices widget. 

It is good practice to reprovision LON devices that have been discovered and appear green (already provisioned) in the Devices widget to ensure that the LON devices are actually provisioned with the current configuration.

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This scenario, where a LON device appears provisioned but may not be provisioned with the current configuration, may occur when a LON device is created and provisioned, and then the SmartServer IoT is reset to defaults using, for example, the configuration pages , but that you have not yet explicitly provisioned.  This ensures that the devices are provisioned with the correct configuration.  For example, if you provision a set of LON devices and then reset your SmartServer to factory defaults as described in Resetting the SmartServer to Factory Defaults. When the LON device is discovered after the reset, it will appear green even though the device was not subsequently provisioned.

Additionally, this scenario may occur when a LON device is defined and provisioned using LNS, and then the SmartServer is installed and the device is created in the CMS.

In these cases, the LON devices may appear green, but still require reprovisioning to ensure that they are provisioned with the current configuration. To reprovision a device, perform the following steps:

, the SmartServer may automatically rediscover the LON devices and mark them as provisioned (green).  A second example is a set of LON devices that you have provisioned using an LNS tool such as IzoT CT, and then subsequently create the device in the CMS.  In both examples, the SmartServer may have the wrong configuration for the LON devices.  To reprovision the LON devices, follow these steps:

1. /wiki/spaces/TEMP/pages/44041710.
   
   
2. Add a capacity license for the devices you will provision if you do not already have sufficient capacity.  See Manage Licenses for more information.
   
   
3. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the reprovisioning process.
   
   
4. Open the Devices widget.
   
   
   
   
5. Click the action button () for the desired device and select the Reprovision action.
   
   
   
   
6. If you paused monitoring in step 3, resume event monitoring.

Loading a Device Image

You can update device firmware using the Devices widget. If you are updating more than one device, then make sure ensure that the devices are compatible with the image you are loading. If you are loading multiple files, then also be aware that not all devices support incremental loading; make sure that the device(s) you are updating support this capability.

To update the device firmware, perform the following steps:

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 To update device firmware, follow these steps:

1. /wiki/spaces/TEMP/pages/44041710.
   
   
2. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the loading process.
   
   
3. Open the Devices widget.
   
   
   
   
4. Click the Action button () and select the Load Image action if you are updating the device firmware for a single device.
   
   
   
   Or, if you are updating the device firmware for selected devices, click the devices you want to update (a checkmark appears) and click the Action button () and select the Load Image for Selected action.
   
   
   
   Or, if you are updating the device firmware for all devices, click the Action button () and select the Load Image for All action.
   
   
   
   The Load Image for Devices view appears.
   
   
   
   

5. Drag the device firmware update file into the Drop new image file here area, or select it by clicking the Drop new image file here area and browsing to your file.
   
   

   Info
   For LON devices, the supported image file types are .apb, .ndl, .nx, and .nxi.

   
   
   
   

6. Click the Save button () to load the file to the SmartServer. Or, you can click IMPORT FILES.
   
   A message appears indicating that the file is being loaded.
   
   
   
   
7. Click the Load button ().
   
   A message appears indicating that the file is being sent to the device.
   
   
   
   The CMS downloads and installs the device firmware update. 
   
   
8. If you paused monitoring in step 2, resume event monitoring.

Replacing a Device

You can replace a device that has failed or that requires replacement with a newer model of the same device.  To replace a device, perform the following follow these steps:

1. Open the SmartServer CMS/wiki/spaces/TEMP/pages/44041710.
   
   
2. Open the Devices widget.
   
   
   
   

3. Click the Action button () for the device you wish to replace and select the Replace action.

   Note
   Note: A manual reset is necessary when replacing an IOX device. Performing a wink action will help identify the device as indicated by the LEDs.

   
   
   The Replace device view appears.
   
   
   
   

4. Update the MAC Address or UID (unique identifier) property.
   
   
   
   

5. Click REPLACE.

Removing a Device

You can remove a device that is no longer required. 

To remove a device, perform the following follow these steps:

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1. /wiki/spaces/TEMP/pages/44041710.
   
   
2. If your SmartServer is running at more than 10 events per second (EPS), temporarily pause event monitoring to speed up the provisioning process.
   
   
3. Open the Devices widget.
   
   
   
   
4. Click the Action button () on the Devices widget and select the Remove action.
   
   
   
   
5. Click OK in the Confirmation dialog box to remove the selected device.
   
   
   
   
6. If you paused monitoring in step 2, resume event monitoring.