SMARTSERVER PI IS AVAILABLE WITH SMARTSERVER 4.2 AND HIGHER.
This describes troubleshooting scenarios and consists of the following:
See also:
Troubleshooting Scenarios
1. I cannot determine the Raspberry Pi / SmartServer Pi IP address.
To determine your Raspberry Pi / SmartServer Pi IP address, see Connect to the Raspberry Pi.
2. The SmartServer Pi requires that I change the password.
To set up SmartServer Pi passwords, see Changing the SmartServer Pi User Passwords.
3. I am having trouble enabling/disabling network interfaces.
If you are experiencing trouble enabling or disabling network interfaces using the SmartServer Pi Configuration page, then verify that you are using Raspberry Pi OS Lite 64-bit, release date October 11, 2023 or later. Refer to the sections that follow to determine versions.
If you are experiencing trouble enabling or disabling LoRaWAN, see (Optional) Add a LoRaWAN Interface for SmartServer Pi (Release 4.2).
Determining the Debian Version
You can determine what version of Debian you are using by entering the following commands from a terminal window on the server (described above):
lsb_release -a cat /etc/debian_version
Determining the Cockpit Version
You can determine what version of Cockpit (web browser for Linux server administration) you are using by entering the following command from a terminal window on the server (described above):
dpkg -l | grep cockpit
3. I see the message: "This module requires administrative access... ".
If you are logging into the SmartServer Pi Configuration page and see the following message as shown in the figure below: This module requires administrative access. Switch to administrative access in Cockpit's upper menu.
Click the
The following message appears.
Click Close. The SmartServer Pi Configuration page opens with administrative access.