Device State Colors

The SmartServer CMS uses colors to differentiate device states as described in the table below.

Device Color	Description of State
Purple	Purple represents unlicensed devices. Operations that require communication with a physical device (such as provisioning, reading datapoints, and writing datapoints) will be disabled for unlicensed devices. Operations that do not require device communication (such as creating devices, defining datapoint properties, defining connections, defining BACnet Server configuration, setting up schedules, and defining sequences) will be enabled for both licensed and unlicensed devices. If the device capacity is increased by the addition of a new capacity license, then unlicensed devices will be changed to a licensed device status up to the number of licensed devices enabled by the new device capacity. License management is available with SmartServer 3.3 and higher. See Manage Licenses for more information.
Blue	Blue represents devices that are deprovisioned.
Blue with green spinner	Blue with green spinner represents devices that are being provisioned, or have failed to provision. If this state persists (i.e., for more than 15 minutes), then try re-provisioning the device.
Green	Green represents licensed and provisioned devices and that are communicating.
Green with red ring	Green with red ring represents devices with marginal health status indicating that a failure was reported by the device, typically during provisioning (i.e., the device could be reached, but it would not provision due to an error unrelated to communication). For drivers that implement marginal state, this device state is available with SmartServer 3.2. See note below regarding the exclamation point badge.
Yellow	Yellow represents provisioned devices that are not communicating (suspect state). See note below regarding the exclamation point badge.
Red	Red represents licensed and provisioned devices that are not communicating.
Light grey	Light grey represents devices in a pending or failed XIF/creation state. Pending creation state is represented with a temporary light grey color that indicates device creation is in progress and then transitions to blue when the device is loaded. Device creation time will vary depending on the complexity of the devices and the load, but typically finishes within a few minutes. Failed XIF state is represented by a permanent light grey color. In this case, a yellow banner notification will appear at the time of XIF import reporting a problem (requires that notifications are enabled, see Setting Notifications in the Customize Your CMS Dashboard section). Failed creation state is also represented by a permanent light grey color. This state can be resolved by deleting and re-creating the device. Light grey state only appears if the device is added or deleted using the SmartServer CMS or REST API. This state does not appear if a device is added or deleted using MQTT.
Dark grey	Dark grey represents devices in a pending delete state. Dark grey state only appears if the device is added or deleted using the SmartServer CMS or REST API. This state does not appear if a device is added or deleted using MQTT.

Exclamation point badge

With SmartServer 2.8 and higher, devices can be assigned to a context. A context provides a digital representation of the physical world entities in the system. With SmartServer 3.6 and prior, an exclamation point badge indicates that the device is not assigned to a context (e.g., ). With SmartServer 4.0 and higher, devices are at least assigned to the World context; therefore, an exclamation point badge will not appear.