The CMS Import/Export button is available with SmartServer 3.5 and higher. For SmartServer 2.7 Update 1 and higher and prior to 3.5, the CMS Import/Export feature is available with the CMS Settings button. 

You can restore a system backup onto a new SmartServer in the event of a SmartServer hardware failure. A SmartServer system restore preserves the new SmartServer's MAC addresses and changes the serial number, host name, install code, segment ID (SID), and apollo password. In order to restore a system backup, you have to backup, restore, and verify the SmartServer system. This section describes these steps in more detail and consists of the following:

Backing Up the SmartServer System

You can create a SmartServer system backup by following the steps below.

1. Take note of all the physical connections on the old SmartServer. You will need to establish these connections on the new SmartServer and the U60s will need to be inserted in the same order. 
   
   

2. If your application is SmartSupervisor, then navigate to the SmartSupervisor in the URL.
   
   

3. Perform a full system backup (see Creating Backups) on the old SmartServer. Use the Download option for Export Destination and the SmartServer option for Export Contents. For SmartServer 4.1 Beta and prior, the SmartServer option is called Full System.
   
   

4. If your application is SmartSupervisor, then backup all of your SmartServers.
   
   

5. Download and save the backup file to your PC.
   
   

6. Unzip the downloaded backup file onto your PC.
   
   

7. If your SmartServer application is SmartSupervisor, then disconnect the Ethernet cable that is used to connect to the SmartSupervisor.
   
   

8. If applicable, remove all U60s from a new SmartServer.
   
   

9. Replace the old SmartServer with the new SmartServer.  
   
   

10. If your application is SmartSupervisor, then provision the new SmartServer for SmartSupervisor.
    
    

11. If applicable, insert the U60s into the new SmartServer in the same order that they were inserted into the old SmartServer.
    
    

Continue with the Restoring the SmartServer System section.

Restoring the SmartServer System

Once you have completed the backup process, you can restore the SmartServer system by following the steps below.

1. Save the apollo password for any backed-up SmartServer system image. If you restore a system image onto a new SmartServer, then the new SmartServer will have its password changed to the old SmartServer's password (from the backup image file).
   
   

2. Make sure that the new SmartServer is in a known, base-line state. If needed, use the apollo-reset normal command to reset the SmartServer databases. See Resetting the SmartServer IoT Databases.
   
   

3. If your SmartServer application is SmartSupervisor, then navigate to the SmartServer Manager of the new SmartServer in the URL.
   
   

4. Open the SmartServer CMS. 
   
   

   Open

   

    

5. Click the Import/Export button () located on the SmartServer app bar.
   
   

   Open

   

   
   The Import/Export dialog appears.
   
   

   Open

   

   Example: SmartServer Manager

    

   Open

   

   Example: SmartSupervisor

    

6. Verify, or select for SmartSupervisor, the SmartServer(s) to be used for the restore.
   
   

7. Select Upload as the Import Source.
   
   

   Open

   

    

8. Select the full system backup file from your PC and place it into the Drop files to import area, or use the browse feature to navigate to the backup file on your PC. Make sure that original backup file that you downloaded has been unzipped. The obtained zip file is comprised of numerous files that will be imported into the SmartServer.
   
   

   Open

   

    

9. Click Import and wait for the import process to be completed. An indicator will appear showing that the restore is in progress. You will not be able to access the CMS during the system restore operation. 
   
   

Continue with the Verifying the SmartServer System section.

Verifying the SmartServer System

Once you have restored the SmartServer system, you can verify its operations by following the steps below.

1. If you are using LON Independent Management Mode (IMM), verify LON IMM operations by following these steps:

   1. Using the IzoT Commissioning Tool or other tool, open the drawing:
      
      

      Open

      

      Example: IzoT CT Drawing

       

   2. Open the IP-852 Configuration Server.

   3. Click on the Channel menu bar at the top of the screen and select Update Members.

   4. Make sure that the PC and the SmartServer are green after the update members routine.

   5. Replace the SmartServer IP-852 router and its native LON routers. 

   6. Right-click each router and device shape, then click Manage, and finally click Test. If the device is not working, reprovision the SmartServer IP-852 router and its native LON routers, and repeat the test.
      
      

2. Test the SmartServer using the Devices widget. See Testing Devices and Managing Datapoints.
   
   

3. Test an edge device using the Devices widget. See Testing Devices and Managing Datapoints.