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Viewing System Information

Viewing System Information

For SmartServer 3.4 to 4.1, see Viewing System Information (Release 3.4 to 4.1).

For SmartServer 3.3 and prior, see Configure Your SmartServer (Release 3.3 and Prior)

The SmartServer Configuration page provides the ability to configure the SmartServer system and network settings, as well as LON (LON is supported for SmartConnect 4.3 and higher, with the exception of LON PL), BACnet, OPC UA (for SmartConnect 4.2 and higher, OPC UA is beta), Modbus, RS-485, EnOcean, LoRaWAN, and Firewall (IAP/MQ server) settings. The Firewall tab is not available for SmartConnect.

To view your SmartServer system information, perform the following steps:

  1. For SmartServer IoT, open the SmartServer Configuration page as described in Accessing the SmartServer IoT Configuration Page. The Network tab appears as the default SmartServer Configuration page. Once the network settings are configured for the SmartServer system, then the System tab will appear as the default as shown in the next step.

    For SmartConnect, open the SmartServer Configuration page as described in Accessing the SmartConnect Configuration Page. The Configuration tab that appears depends on your cache data. As needed, click the SmartServer IoT tab. The System tab (top) will appear as the default as shown in the next step.

    SmartServer IoT Network Tab

     

  2. Click the System tab. The System Configuration page appears with the system information displayed at the top of the page. The system information includes the following:

  • Version – version of the SmartServer software that is running

  • Serial number – SmartServer IoT serial number (not available for SmartConnect)

  • MAC ID – unique ID used for SmartServer Configuration page System and LON tabs. The LON is supported with SmartConnect 4.3 and higher, with the exception of LON PL.

  • Install Code – part of the SmartConnect hostname, where hostname uses the format smartserver-<install code>. Example: smartserver-hsbcw69

  • Segment Provisioning Status – provisioned or unprovisioned 

  • Segment ID – the Segment Identifier (SID) is the logical address of the device that controls a segment

  • LON Network Management Mode – Device Management Mode or Independent Management Mode (not available for SmartConnect)

  • CMS Status  – provides status information about whether or not the CMS is running (not available for SmartConnect 4.2)

  • System Uptime – length of time that the system has been running

    image-20250211-190706.png
    SmartServer IoT

Refer to the table below for more information and System Configuration page references:

Topic

References and Notes

Topic

References and Notes

Using the System Configuration page

(Optional) Secure Your SmartServer

Changing passwords

Managing Passwords in the (Optional) Secure Your SmartServer section

Configuring LON network management mode

(Optional) Switch From LON Management

LON is supported for SmartConnect 4.3 and higher, with the exception of LON PL.

Rebooting the system

For SmartServer IoT, see Rebooting Your SmartServer IoT

For SmartConnect, see Rebooting Your SmartConnect.

Reseting the system to defaults

For SmartServer IoT, see Resetting the SmartServer IoT to Factory Defaults

For SmartConnect, see Resetting SmartConnect to Factory Defaults.

Updating the system

For SmartServer IoT, see Updating or Re-imaging the SmartServer IoT.

For SmartConnect, see Updating or Re-imaging SmartConnect.

Downloading logs

Downloading Logs

This feature is not supported for SmartConnect 4.2.

Configuring Advanced Intrusion Detection Environment (AIDE)

Configuring Advanced Intrusion Detection Environment (AIDE)

This feature is not available for SmartConnect. 

Configuring HTTP proxy

Configuring HTTP Proxy

Using SmartSupervisor (Remote CMS)

SmartSupervisor Getting Started

 

 

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