Viewing System Information

For SmartServer 3.4 to 4.1, see Viewing System Information (Release 3.4 to 4.1).

For SmartServer 3.3 and prior, see Configure Your SmartServer (Release 3.3 and Prior)

The SmartServer Configuration page provides the ability to configure the SmartServer network and system settings, as well as LON (not available for SmartServer Pi), BACnet, OPC UA (with SmartServer Pi 4.2 and higher, OPC UA is beta), RS-485, Modbus, EnOcean, LoRaWAN, and Firewall (IAP/MQ server) settings.

To view your SmartServer system information, perform the following steps:

  1. For SmartServer IoT, open the SmartServer Configuration page as described in Accessing the SmartServer Configuration PageThe Network tab appears as the default SmartServer Configuration page. Once the network settings are configured for the SmartServer system, then the System tab will appear as the default as shown in the next step.

    For SmartServer Pi, open the SmartServer Configuration page as described in Accessing the SmartServer Pi Configuration Page. The Configuration tab that appears depends on your cache data. As needed, click the SmartServer IoT tab. The System tab (top) will appear as the default as shown in the next step.




  2. Click the System tab. The System Configuration page appears with the system information displayed at the top of the page. The system information includes the following:
  • Version – version of the SmartServer software that is running
  • Serial number – SmartServer IoT serial number (not available for SmartServer Pi)
  • MAC ID – unique ID used for SmartServer Configuration page System and LON tabs. The LON tab is not available for SmartServer Pi.
  • Install Code – part of the SmartServer Pi hostname, where hostname uses the format smartserver-<install code>, for example: smartserver-hsbcw69
  • Segment Provisioning Status – provisioned or unprovisioned 
  • Segment ID – the Segment Identifier (SID) is the logical address of the device that controls a segment
  • LON Network Management Mode – Device Management Mode or Independent Management Mode (not available for SmartServer Pi)
  • CMS Status  – provides status information about whether or not the CMS is running (not available for SmartServer Pi)
  • System Uptime – length of time that the system has been running


SmartServer IoT


SmartServer Pi

For more information about the settings and information available on the System Configuration page, including the SmartServer version, install code, the configured LON network management mode, see (Optional) Secure Your SmartServer.

For more information about switching the LON network management mode, see (Optional) Switch From LON Management. This feature is not available for SmartServer Pi.

For more information about changing passwords, see Managing Passwords in the (Optional) Secure Your SmartServer section.

For more information about rebooting the system, see Rebooting Your SmartServer. For SmartServer Pi, see Rebooting Your SmartServer Pi.

For more information about reseting the system to defaults, see Resetting the SmartServer to Factory Defaults. This feature is not available for SmartServer Pi.

For more information about updating the system, see Updating or Re-imaging the SmartServer IoT. For SmartServer Pi, see Updating the SmartServer Pi.

For more information about downloading logs, see Downloading Logs. This feature is not supported for SmartServer Pi.

For more information about HTTP proxy, see Configuring HTTP Proxy.

For more information about Remote CMS, see Local CMS vs. Remote CMS.